Returns & Exchanges

At Pure Nails, we want you to be completely satisfied with your professional nail supplies. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization number.

• 2.
  Secure Your Package

  Carefully pack your items in their original boxes to prevent damage during transit, ensuring all seals are intact for hygiene purposes.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.